Felt like an incomplete experience. We have to do research on one of their financial payment offerring, I would have like for them to fully advise on that. However, the car on the other hand is a different story. Absolutely loved being in it, feels like business class on a flight. Model Y

Last month, I made a purchase of a Tesla Model Y, but unfortunately, it was delivered without the valet service I had paid for. To my dismay, the car arrived in a very dirty condition, covered in stickers. In an attempt to resolve the issue, I reached out to Tesla through the provided email address, [email protected], requesting a refund for the missing valet service. However, despite numerous attempts, I never received a response from them. It's disheartening to experience such a lack of customer service, and after being consistently ignored by Tesla's delivery team, I have reluctantly decided to give up pursuing the matter further.

Horrible experience, booked for test drive, I guess they are renovating their main building, that is understandable, I went there with my family no one gave me information about renovation and main door was closed, under the rain I went down to street because I saw a Tesla tent from distance! I walked there and person who should arrange test drive was not giving a F, I guess they are selling good enough.

Great experience, very friendly, knowledgeable and professional representative. We have been in Tesla for test driving booked in advance and everything went perfect. Happy to recommend.

What’s the point of adding Local phone number to speak with person in another country , who can’t book the car in for service because it’s in the wife’s name (away on hols)I followed there online system & Got the car in week later , no contact advised on arrival with staff regards issues, all on app with text and quotes €1400 two months ago & they may get €2000 this month. First it’s €28parts / €551 labour & vat. (Time of writing - I am now waiting a week on delivery of a hose part €28, & no car offered ) No work on car as yet, investigation starts when part arrives & if that’s not the issue (Part over €1k & more labour fees ) It’s all automated and no where else to go. It’s feels like a bit of a racket to be honest. Car was fine till we started to visit service , No second opinion available with these & resale value not good either. Gonna be moving on from Tesla soon .