The customer service is amazing. Jack is an absolute gentleman and delight to work with. The car we purchased was delayed a bit, but Jack was always in communication with me, providing updates. I highly recommend Sheils Ennis.

I met with Jack at Sheils a few weeks ago and from the beginning I was delighted I decided to go to the Sheils Group seeking to trade for an upgrade. Jack is a very professional sales person and I am thoroughly happy with my new purchase. The service could not be faulted in any way and the seamless transaction was delightful. I would highly recommend The Sheils Group and when the time comes that I may change my car in the future I will most definitely return to them. Tricia OSullivan

If I could give zero stars I would. Absolutely ridiculous company who refuse to acknowledge the fact that whatever incompetent excuse for a person that washed the car after repairs, absolutely flooded the car. On top of that, the water knocked out the electrics and somehow the car won't even go into reverse. There are several people who can attest to the fact those problems weren't there before the car was "fixed". Mike is an absolute joke who told my mother its "a build up of condensation" that caused 4 buckets full of water to be sloshing around soaking the inside of the car. The amount of pictures and videos of this we have and can show to anyone. Stay well away from this place taking the mick out of people. If they want to contact me to figure this out, you know which car you destroyed so ask her for my number. I'll be taking this to the media if it's not sorted asap

It was a pleasure dealing with Jack Finucane at Sheils in Ennis recently .He was so helpful & patient. What a gentleman to have in customer service .

AVOID SHEILS AND FORD Purchased a “brand new” Ford Ranger Wildtrak in 2020 December of 2020 as I was forced by the salesman to go ahead before the new year as in his words “I’ve someone for your trade in” so I obliged him! The jeep was actually manufactured in 2019 and if it goes 1 day over 2 years old it cannot be sold as a new vehicle so I’m guessing this was the reason for the forced registration in last week of 2020 Anyway from there on here is the list of things that broke on the ranger:- 1.) catalytic converter replacement 6000kms 2.) ad blue sensors 3.) parking sensors 4.) tyre inflation sensors 5.) steering rack 6.) intercooler replacement Others I cannot remember all above covered in warranty BEWARE !!! 7.) Timing Belt broke 109,000kms Ian in service called me to say “no cover and new engine in or around €10,000 euros “ !! Last words on the phone call was “I’ll leave that with you, have a think about it” My jeep is parked up 3 weeks with no replacement vehicle and no help from anyone I took to TicTok with a video and the following day I got a call from Ian saying he seen the video going around Then the managing director called telling me “things could get nasty” and “you need us on your side” After a heated conversation he called me back after I requested he check the recommended by Ford, Timing belt change and confirmed it to be 150,000 miles !! Ford Ireland have now informed me they will not offer any help in repairing my vehicle so I’m left with a bill of €10,000 euro I will be posting this on every platform I can find and I’m going to involve the RTÉ consumer show to expose this company