Had a Bizarre visit to the garage today. Vw Transporter in for repairs under the manufacturer warranty. Upon collection I was handed the keys and told everything was good to go in relation to the van. While approaching the front of the vehicle It was obvious something did not look right. Upon inspection the Bonnet protector (see images)had one of the clips broken causing the protector to be loose.To add insult to injury the Garage attempted to repair the clip using Glue yes Glue🤦‍♂️on top of this the garage did not have the decency to make me aware of this upon collection.I have never seen such a ridiculous level of workmanship from a main dealer.Complaint lodged with VW Ireland.

Went in to browse walked out with a new car colm very persuasive ( sales pitch ) lol.but was right what he said i was looking at a certain suv but he said I didn't need it and he was right I'm delighted with my new car have been dealing with VW Navan for 18 years and I won't go anywhere else they do certainly look after me !

Bought a222 Tiguan recently here very happy only issue I had was the front tyres were close to needing to be changed. Had a bit of a debate with the guys and they sorted it then Not bad to deal with will check back when I’m looking to change again 👍

I was under serious pressure this morning and needed both my dipped lights changed, Victor who took care of me couldn't have been more accommodating. He also gave me some very good advice! The job was done in 20 minutes. Fantastic customer service. Top class staff!

Review for Joe Duffy Navan I had a very disappointing experience with Joe Duffy Navan. I called ahead and provided a detailed description of the car part I needed. After waiting a week for it to arrive, I picked up the part, only to find they had ordered the wrong item. When I returned it with the receipt, I was treated very poorly. I tried to show the staff a video of the correct part I needed, but they completely ignored my effort to clarify the issue. One staff member dismissively said, “you are looking into a void here,” without even looking at the video which was a clear video of the part I needed instead of trying to understand my problem. I felt brushed off and not listened to at all. They took the part back but showed no interest in helping me find the correct one. I was told I’d get a refund, but three months have passed, and I still haven’t received my money back. Despite visiting the store multiple times seeking updates, I was ignored and given no clear timeline for my refund. This treatment does not align with basic customer service standards, let alone the Customer Service Act. AVOID AVOID AVOID