Picked up my 2022 plate Fiesta MHEV Auto from Bright Ford Airside yesterday (Friday, September 6, 2024) and the process, from start to finish, was stress free. Dave, Paulina and Geraldo were a pleasure to deal with and extremely accomodating around my work schedule with regards to signing documents and picking up the car. The car itself is an absolute dream -- Although it's a 22 plate, it felt brand new. It was impeccably presented, which was what initially caught my eye. Definitely the best choice for me! Thanks Dave for making the 'first time buyer' process as easy and enjoyable as it could've been! Will definitely be back to Ford Airside! 10/10 Customer service

I had an outstanding experience at Ford, all thanks to Dean in the service department. From the moment I walked in, he was incredibly professional, courteous, and attentive to my concerns. Dean went above and beyond to ensure my vehicle was serviced promptly and efficiently. He took the time to explain everything in detail, ensuring I understood what needed to be done and why. What stood out the most was his commitment to customer satisfaction. Dean made sure that all my questions were answered, and he provided updates throughout the process, which gave me great peace of mind. It’s rare to find such genuine care and dedication in customer service, and Dean exemplified that perfectly. If you’re looking for top-notch service and someone who truly cares about their customers, I highly recommend asking for Dean at Ford. I’ll definitely be coming back, knowing my car is in such great hands. Thank you, Dean!

Purchased a second hand skoda Kodiak from David. (nov 24) From the first email it was a 5 star service, a personalized video sent to me, a follow up email and phone call (but never pushy) very good back and forth in the questions and answers and what was needed from my end (and theirs). Felt very reassured the whole way through. Couldn't recommend them enough. A+ service.

Great service and completed ontime. The staff were very friendly to deal with. Small issue with the pick up option but this was sorted when talking to the service rep.

Very poor business customer service. A year ago tried to get a quote on my new van - no response. Few days ago tried again- no response even after phone call which was meant to be some kind of pre quote information gathering.